Unless stated all prices exclude vat & delivery   call or email for prices and quotations

MARCH 2024

  MICROSCOPES PLUS LTD - 72 Brookside South, Barnet, EN4 8LW    TEL: 0333 444 1950    E: info@microscopesplus.co.uk                 

  Registered in England REG No: 2929803 @ 72 Brookside South,  Barnet,   EN4 8LW        VAT No GB-64 606: 57 29  

  Pictures used are from the manufacturer with their consent or are original images owned by MPL.   

.Companies represented are ISO 9001 compliant . All  products are CE certified.                                                                                                                                                Copyright 2024 Microscopes Plus Ltd.

Sales, service and repair - we have you covered for all situations

GDPR compliance  25/04/2023

1. Introduction
Microscopes Plus Ltd is committed to protecting your personal information. This Privacy Policy explains how we obtain, use and protect any personal information about you.

2. The information we obtain about you
We may obtain, record and use the following types of information;
a) Your contact details, which may include your name, postal address, email address and telephone number, which are obtained when you purchase an item or service or when you have communicated with the Company, whether through our website, email, telephone, letter or by other means.

b) To provide services to you in the way of sending goods to your address.
c) Summaries of our communications with you.
d) Your company’s bank account details or credit card, which you provided if you make payments to us or we make payments to you. Credit card payments are processed through Square who have robust systems in place to protect your information.  Importantly, we do not keep credit card details. Once the payment is processed your card details are destroyed.

e) Details of payments you have made to the Company.

3. How we use your information
The information which we obtain about you will be used for;
a) The legitimate administration of the Company, including communicating with you in relation to our ongoing work with you.
b) Responding to new enquiries from you in relation to products and services.
c) Requesting feedback from you about our goods and services or outstanding queries.
d) Settling any outstanding payments relating to work carried out by the Company.

4. Disclosure of your information

We will keep your information confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies). We do not sell or share your information with any third party, in the UK or abroad, except as detailed in section 3 above.

5. Protecting your information
We take every precaution to prevent the loss or misuse of your personal information, including encryption and/or password protection.
We recognise that information sent by email or sent unencrypted over the Internet is not secure and will not send personal information in that way unless you explicitly ask us to do so.

6. Retaining and deleting your information
We will retain your information only while it is required for the administration of the Company or to comply with legal or regulatory requirements. Your information will normally be deleted from our current records after we have had no contact from you for seven years.

7. Your rights
Amongst your rights under the General Data Protection Regulations are;
a) To see the information which we hold about you; we will provide this within 30 days, subject to you providing suitable evidence of your identity.
b) The right to have data corrected; please let us know of changes to your personal information, such as your address, so that we may update our records.
c) The right to object to us processing your information; if you object we will not be able to contact you about our ongoing work with you.

For full information about your rights, please consult the relevant laws and guidance from the Information Commissioner’s Office.

8. Our website and cookies
Our company websites, www.microscopesplus.co.uk.and www.microscopesplus.uk do not use or collect cookies.

Our company websites may include links to third party websites. Although these links are included in good faith, Microscopes Plus Ltd cannot be held responsible for third party websites. These sites may use cookies, which would be the subject of their site owner’s Privacy Policy.

9. Updating this Privacy Notice
We may be required to update this Notice from time to time and will include the date of the revision.

 Please note: As a customer we reserve the right to send you information regarding your account with us (e.g., but not limited to: account and payment status, updates to terms & conditions, general customer communications, price or specification changes) even if you have opted out of receiving marketing information.     This is in line with the GDPR regulations.